Website Terms of Use

Do you supply samples?

Yes, we will supply samples for approval as part of your selection process.

How can I place an order?

Use the “Request a Quote” link under each product to contact us about purchasing any of our ranges. Just complete your contact details and a member of our sales team will reply to you to discuss all your requirements.

I need to source own label products. Can you help?

Yes, we have considerable experience in sourcing and developing products for our customers. We will need you to provide a brief and a specification

I am interested in stocking your products. How can I arrange a quotation?

We supply to the retail and wholesale trades. If you are interested in stocking our products please use the “Request a quote” link under each product and we will reply to you as quickly as possible – normally within 2 working days.

Why do you have a £300 Minimum Order?

We have a carriage paid minimum order of £300 to UK mainland as standard. However, these terms can be negotiated for customers who place high volume frequent orders. We are happy to discuss your individual requirements.

Do I need a Trade Account?

Applying for a Trade Account is simple. Either contact us for more information or download the account application form here.

How long will my order take to arrive?

We hold substantial quantities of stock in our UK warehouse. For items in stock we aim to deliver your goods within three working days for UK mainland and 5 working days for goods shipped to Northern Ireland and Ireland.

What is your returns policy?

We operate robust quality control and inspection procedures for all our products and we are confident that high quality levels are maintained.

However, in the unlikely event of receiving faulty goods please contact us quoting details of the order number and full description of the problem. We will then advise you on how and where to return the faulty goods.